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Store Policies

Privacy Policy and Security Information:

The relationship we have built with our customers is very important to us. MDK Motorsports and MDK Gear is committed to providing our customers with a secure website to shop and will typically only collect the personal information that is necessary to process your order.

Rest assured, access will be limited to the appropriate employees and will never be sold or given to any other company. Please read the following information to learn more about how and why we collect information and how the information is safeguarded against misuse.

What information do we need when you place an order?

We will ask you to provide:

  • payment method
  • credit card account number and expiration date (if applicable)
  • name (as it appears on credit card)
  • "bill to" address (as it appears on your credit card statement)
  • "ship to" address (if different from billing address)
  • daytime phone number
  • e-mail address


Saving Information

As our customer, we confidently assure you that your personal information is transmitted over secure servers. We only require the information necessary to process your order. When we process a credit card transaction, your information is forwarded directly to our credit card processor for authorization. We guarantee you will only pay for authorized items that you have ordered.

You will have the option of saving this information in our secure system for future purchases. The information is stored in the form of a "cookie" in your computer. Even though you need cookies to be enabled to make an online purchase, it is not necessary to save information via cookie if you choose not to.

MDK Motorsports collaborates with government agencies and security organizations to prevent fraud and fraudulent use of your personal information. During fraud prevention investigations, we may share information with the agencies that assist us, as permitted and required by US law. Usage is strictly assigned to assist and prevent fraud investigations.

Cookies

"Cookie" is the term we use for a text file that is stored on the database of your computer. Cookies are used to send information to your Internet browser from a web server. These little bits of information are stored on your computer's hard drive. We use the information collected by cookies to determine which parts of our website are visited most often. They are also used to figure out where on our site you may be experiencing technical difficulties.

Our goal is to improve the quality of our website, tailor our products and services to suit your personal interests, track and/or analyze visiting patterns and resolve difficulties you may encounter while on our site.

Terms and Conditions

We have partnered with Google Analytics in order to obtain a clear understanding of how our customers navigate mdkgear.com. And Google Analytics is required by contract to keep all collected information and analysis of this information in confidence. Google Analytics is prohibited by contract from using our data for any purpose other than to assist MDK Motorsports in meeting our tracking and analytical goals. To learn more about the various levels of privacy and confidentiality in regards to Google Analytics, please click here.

Online Contests

MDK Motorsports offers a variety of fun and exciting online contests. Most of these contests are open to U.S. residents 13 years of age and older. If you are a teen under 16 years of age, it is absolutely necessary to obtain your parent or guardian's permission before providing any personal information.

Please contact us at feedback@mdkmoto.com if you have suggestions for future contests you'd like to see on the site. WeÕll do the best we can to feature your idea.

Children

We do not intentionally collect information from children under 13 years of age. If you are a parent and you think we have inadvertently collected such information from your child, you may e-mail us at info@mdkmoto.com or contact Customer Service at 1-877-MDK-MOTO (877-635-6686).

Fair Credit Billing Act

Congress passed the Fair Credit Billing Act in 1975. This Act prohibits your bank or credit card processor from holding you liable for more than $50 on fraudulent charges made to your credit card. If you are held liable for this charge, mdkgear.com will reimburse you the $50.



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